Terms & Conditions
Last updated: April 2026
These Terms & Conditions ("Terms") govern your use of the ScentRev website and services. By accessing or using ScentRev, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. About ScentRev
ScentRev is operated by [YOUR_COMPANY_NAME], registered in India. Our registered address is [YOUR_ADDRESS]. We sell fragrance micro-samples (decants) and related products through our website at scentrev.com.
2. Eligibility
You must be at least 18 years of age to use ScentRev. By using our services, you represent that you are 18 or older and have the legal capacity to enter into a binding agreement.
3. Products & Authenticity
All fragrances sold on ScentRev are 100% authentic, sourced from authorised distributors and official brand channels. We do not sell counterfeit, inspired-by, or clone fragrances.
Decants are filled from sealed, authentic bottles. Sizes are approximate (±5%) due to the nature of manual decanting.
Fragrance performance (longevity, sillage, scent character) varies significantly based on individual skin chemistry, body temperature, diet, and environment. We cannot guarantee that a fragrance will perform identically for every customer.
4. Pricing & Payments
All prices are listed in Indian Rupees (INR) and are inclusive of GST unless stated otherwise. Prices may change without notice.
Payments are processed securely by Razorpay. By placing an order, you authorise us to charge the total amount (including applicable taxes and shipping) to your selected payment method.
In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
5. Orders & Cancellations
An order is confirmed only after successful payment and you receive an order confirmation email. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraud.
You may cancel an order before dispatch by contacting us at [YOUR_EMAIL]. Once dispatched, cancellations are not possible.
6. Shipping & Delivery
Please refer to our Shipping Policy for full details on delivery timelines, charges, and tracking.
7. Returns & Refunds
Please refer to our Return & Refund Policy for full details.
8. Subscription Services
Subscription plans are billed on a recurring basis (monthly or annually) as selected at signup. By subscribing, you authorise recurring charges to your payment method.
You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused subscription days.
We reserve the right to modify subscription pricing with 30 days' notice to subscribers.
9. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or abuse our platform.
10. User-Generated Content
By submitting reviews, ratings, or forum posts, you grant ScentRev a non-exclusive, royalty-free licence to use, display, and distribute that content on our platform and marketing materials.
You agree not to post content that is false, defamatory, offensive, or violates any third-party rights. We reserve the right to remove any content at our discretion.
11. Intellectual Property
All content on ScentRev — including text, images, logos, and software — is owned by or licensed to ScentRev. You may not reproduce, distribute, or create derivative works without our written permission.
12. Limitation of Liability
To the maximum extent permitted by Indian law, ScentRev shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
Our total liability for any claim shall not exceed the amount you paid for the specific order giving rise to the claim.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [YOUR_CITY], India.
We encourage you to contact us first at [YOUR_EMAIL] to resolve any dispute amicably before initiating legal proceedings.
14. Changes to These Terms
We may update these Terms from time to time. Continued use of ScentRev after changes are posted constitutes acceptance of the updated Terms. We will notify you of material changes via email.
15. Contact
[YOUR_COMPANY_NAME]
Email: [YOUR_EMAIL]
Address: [YOUR_ADDRESS]